Hyland Content Portal
Solution Overview

The Hyland Content Portal provides easy-to-use web form creation and management to drive digital transformation initiatives decreasing time-consuming searches and calls to request information. Tasks associated with retrieving data stored in Hyland's content services platform or other back-office systems is simplified with an extensible data retrieval framework and responsive web design providing end users with 24/7 availability and access. Expand the possibilities of your OnBase investment by providing content access to those outside your organization including your vendors, students, constituents, and anyone else who may need it.


Features
  • Integrate into existing portals
  • Integrates with OnBase, directly importing forms into Workflow
  • External user account set up
  • Provides end users with 24/7 availability and access
  • Accept online payments
  • Signing capabilities with AssureSign
  • Online forms can be saved so the user can return later to complete
  • Users can complete forms, upload documents and view status from any device
  • Scheduling integration with Office365

Applications

The lab features the Hyland Content Portal for Accounts Payable; however, some of the other popular use-cases can be found below. The Hyland Content Portal is not limited to these examples and can be integrated into any department.


Accounts Payable Portal
  • Enables online access to all AP processes at the front end to reduce calls and wait times
  • Allows end users to access any AP-related process, from any location, on mobile, tablet or desktop devices
  • Provides 24/7 access to information stored in Hyland’s content services platform
  • Integrates directly into existing public portals and web sites

Government Portal
  • Enables online processes and information access at the front-end
  • Provides secure portal for easy, online access to information stored in content services platform
  • Enables citizens to easily submit documents, complete online forms, make payments and check workflow status from any web browser
  • Allows end-users to self-service from any web browser and any location on mobile, tablet or desktop devices
  • Allows end-users to self-service from any web browser and any location on mobile, tablet or desktop devices

Higher Education Portal
  • Enables online processes at the front-end to reduce calls and wait times
  • Enables students to easily submit documents, complete online forms, make payments and check workflow status from any web browser
  • Allows end-users to self-service from any web browser and any location on mobile, tablet or desktop devices
  • Provides 24/7 access to information
  • Integrates directly into existing public portals and web sites