Application Enabler

Summary

Application Enabler provides complete interaction between a business application screen and the related OnBase documents, content and process management. Users can opt for a real-time, no-click display of documents associated with their enabled screen, or access documents and processes with a simple mouse click or key press. Business systems can be configured without custom programming, scripting or modifications. Application Enabler (AE) provides a toolbox to create integrations with virtually any application, and has a proven track record with hundreds of business systems.

Benefits

  • Increases user productivity by eliminating application switching and automating manual tasks.
  • Improves data accuracy and reduces re-keying of information by pulling data directly from the application screen.
  • Expedites and improves business decision making by delivering immediate access to supporting documents.
  • Reduces training costs and accelerates user adoption by allowing users to remain in their familiar business applications.
  • Eliminates custom integration expense and minimizes integration cycles by providing point-and-click configuration.

Design

Application Enabler Diagram connecting OnBase to business applications

Application Enabler provides organizations the ability to access OnBase content directly from their business applications. This integration goes beyond retrieval and allows users to index documents, access Workflows, create E-Forms, launch the Folder Interface, etc. Application Enabler can use the AE Native Viewer, or any OnBase client to display content to end users.

Applications

  • Healthcare: Patient history and insurance documents can be quickly accessed directly through patient management systems. Patient registration and billing can benefit from having increased access to patient documents to quickly manage changes and exceptions.  And on the clinical side, the Application Enabler Live feature can give healthcare providers a real-time alert when patient documents are available for viewing or if documents are missing, saving precious time in patient care. 
  • Insurance: Supporting claim documents can be imported, auto-indexed and associated to an existing claim through the policy processing system, increasing accuracy and consistency and promoting data integrity.
  • Financial Services: A bank or credit union can deploy Application Enabler to access customer signature cards and ID cards at the teller line. Customer Service Representatives will be able to view customer identification at the time of presentment to verify customer identity and reduce teller line fraud.

Interface

Application Enabler screenshot - retrieving a document from a business system

Application Enabler can read values from a business application screen and use them for retrieval, indexing, and more. An optional Live Count icon can provide a persistent view of documents related to the enabled screen.