With the rise of new social movements and greater awareness of misconduct in the workplace, employees are increasingly reporting incidents and issues to their HR departments. In November of 2018, the Society for Human Resources Management reported that “the Equal Employment Opportunity Commission (EEOC) has experienced a 13.6 percent increase in the number of sexual harassment charges it has received.”

In turn, HR departments are under the microscope like never before. If you’re still using unstructured and inconsistent methods for handling employee issues and conducting investigations, your organization is at risk of serious legal issues that can damage your profitability, image and relationship with employees.

Hyland enables organizations to manage the employee incident handling process, providing the HR department with a complete view of all the information they need with OnBase. Use OnBase to manage employee complaints, grievances, safety violations and misconduct efficiently and effectively. With all related information at their fingertips, HR staff can quickly respond to employee inquiries and improve issue investigation and resolution.

• Easy-to-use form to report incidents
• Whistle blower option for anonymity
• Process Management to review submitted issues
• Task Management
• Note Management
• Collaboration

• Centralized access to employee data, related documents, notes, conversations and emails
• Ability to easily update information, activities, notes, tasks and schedule meetings
• Visibility into the status of cases to monitor progress, track resolution times and identify bottlenecks
• Tools to standardize processes for managing issues, ensuring the right information is collected and required steps are always followed
• Increased security and control over sensitive employee information

Walkthrough Video

Configuration and Administration